Home/Company
FREQUENTLY ASKED QUESTIONS

Questions?
We Have Answers.

Everything you need to know about how Flashtle works, payments, settlement, security, and getting started. Can't find what you're looking for? Talk to our team.

GETTING STARTED

What is Flashtle?

Flashtle is payment infrastructure that lets businesses accept both traditional fiat and stablecoin payments through a single platform, and lets their customers spend stablecoins as easily as any traditional payment. It unifies acceptance, settlement, treasury, and compliance into one integration.

How do I get started with Flashtle?

Getting started begins with a conversation. You submit your business details, our team reviews your application, typically within one business day, and you receive sandbox access to begin integrating. From there you test, go live, and start accepting payments.

How businesses integrate Flashtle?

Flashtle integrates through a developer-first SDK and API. You take the SDK, integrate it into your platform with full documentation and support, validate everything in a complete sandbox environment, and move to production when your team is ready.

Is there a setup fee to get started?

No. There are no setup fees to explore Flashtle or begin the onboarding process.

PAYMENTS & SETTLEMENT

What currencies and payment methods does Flashtle support?

Flashtle supports both traditional fiat payments and stablecoins such as USDC and USDT. You can accept payments across multiple currencies and methods through a single platform, without building separate infrastructure for each.

Can I accept payments both online and in person?

Yes. Flashtle supports both online and in-person point-of-sale payments through one unified platform, so your acceptance, reporting, and settlement stay consistent across every channel.

If a customer pays in stablecoin, can I settle in fiat?

Yes. Flashtle gives you the flexibility to settle in the currency you prefer. You can receive a stablecoin payment and settle in fiat, settle in the stablecoin received, or configure the option that works best for your business.

How fast is settlement?

Flashtle is built on modern settlement infrastructure designed for real-time settlement, moving money faster than traditional banking rails and their multi-day settlement windows.

SECURITY & COMPLIANCE

Is Flashtle secure?

Security is the foundation of the platform. Flashtle is independently audited and certified to ISO 27001, and PCI DSS Level 1, with encryption in transit and at rest, least-privilege access controls, and 24/7 security monitoring.

Does Flashtle hold my funds?

No. We do not hold your funds, money moves directly through regulated rails to its destination, never sitting in a Flashtle-controlled account. This structurally removes an entire category of risk.

What compliance frameworks does Flashtle operate under?

Flashtle operates in accordance with applicable financial regulations and holds or aligns with ISO 27001, PCI DSS Level 1, ISO 22301, GDPR, MiCA, and FATF Travel Rule requirements, supported by a regular penetration testing program.

Can I access your security documentation?

Yes. Our complete security and compliance documentation, including questionnaires, audit reports, and policies, is available to qualified counterparties under mutual NDA. Contact our team to request access.

PRICING

How much does Flashtle cost?

Flashtle uses custom pricing because payment economics depend on your volume, geographic mix, payment methods, and settlement needs. Rather than forcing you into a generic plan, we build a quote tailored to how your business actually operates.

Why don't you publish pricing?

A business processing fifty thousand a month in one country has completely different economics from one processing millions across borders. Fixed published pricing forces someone to overpay. Custom pricing means your rates reflect your actual business, with no hidden fees and no lock-in.

SUPPORT

What kind of support does Flashtle offer?

Flashtle provides dedicated support throughout integration and beyond, including specialist support for businesses with complex or industry-specific requirements. You work with people who understand payments, not a generic help desk.

Who is Flashtle built for?

Flashtle is built for businesses of every model, online commerce, digital platforms, subscription businesses, multi-party marketplaces, enterprise treasury operations, and specialized industries, that want unified, modern payment infrastructure across fiat and stablecoins.

STILL HAVE QUESTIONS?

Let's Find The Right Answer Together.

Our team is happy to walk you through how Flashtle fits your business, no commitment, no pressure.

1 Business DayResponse Time
Fiat + StablecoinOne Platform
No Setup FeesTo Explore